WTF, my speaker is not working?

Please first ensure the following:

If your speaker is still not working please fill out the contact form and we will work with you to resolve the issue. 

Note: For rentals, text the provided phone number for immediate assistance during normal hours.

How do I pair my Bluetooth device to the speaker?

First, turn on the speaker and wait for 10-20 seconds. Next, open the Bluetooth setting on your device and pair to "BT-WUZHI" or "WUZHI Audio" After hearing the paired indication sound (three consecutive beeps) you have successfully paired and can now start partying louder.

NOTE: The speaker will automatically connect to the last paired device when it is nearby. To pair a new device, you must ensure that no other devices are already paired. If another device is paired, open settings on the connected device and disconnect from the speaker.

NOTE: If prompted to connect to "WUZHI Audio APP," do not connect. "WUZHI Audio APP" is not needed for any functions of the speaker. 

Why does my speaker sound bad? (BEST TUNE SETTINGS)

Poor audio quality is most likely the result of your tune. Click HERE to see the best tune settings and how to adjust accordingly.

NOTE: In order to protect the speakers from damage, the audio might cut out at high volumes. To resolve this problem, simply turn down the middle (treble) knob until you no longer experience the cut-out problem. 

What does each of the knobs do?

The knobs are used to control the sound profile and tune. Click HERE to see a detailed picture describing the function of each one.

Please refer to the question above to see the best tune settings.

My speaker is not playing via the AUX cable, only Bluetooth, what do I do?

This is a common issue that is almost always caused by the speaker being connected to a Bluetooth source. 

To play via AUX cable, you must disconnect the speaker from all Bluetooth devices currently or previously connected. After all Bluetooth devices are disconnected, the amp should automatically switch to aux input (if it does not automatically switch over, unplug the aux input and reconnect it).

Can I connect multiple speakers together?

Yes, at this time you will need to use the additional connection hub device. This device will connect to two speakers via Bluetooth and your Bluetooth-enabled audio source. View this video to see how to set up and pair the hub device to your speakers.

NOTE: This option is only available for rental in College Station. Use the multiple speaker rental option on our rental page to reserve.

What do I do if my questions not on here?

If your question is either not fully answered or you do not see it in the FAQs, reach out to us using the contact form to send your question. You should typically receive a response within 24 to 48 hours.

Battery Version Only:

Can I play and charge at the same time?

Absolutely, who would want to wait around while the speaker charges? The LAS Resonance will play at max volume from both wall power and battery. Please consult the "How to charge the speaker?" FAQ for instructions on how to charge the battery or play off of wall power. 

How to charge the speaker?

To charge the speaker, simply plug in the power cable and turn on the switch. The switch must be in the on position to charge the battery. 

NOTE: When charging, the light will turn red (unless fully charged). To prevent damage from overcharging, make sure to turn the switch off after a maximum of 11 hours of continuous charging.